Do AI chats deliver better results, when being friendly?

How do you interact with artificial intelligence (AI) in your everyday life? Nice or assertive? Friendly or demanding?

Studies say: Friendliness = better AI results!

A respectful approach to AI leads to more accurate answers and increases our trust in this technology! Could it really be that a little politeness holds the key to breakthrough AI results?

In an increasingly digitalised world where Artificial Intelligence (AI) is becoming more and more present, the question often arises about the quality and nature of our interactions with these technologies. Can a respectful and ‘nice’ approach to AI systems actually lead to better results? And if so, why?

Each of our encounters shapes the learning curve and evolution of AI. Stanford University has found that empathy in AI communication delivers surprisingly accurate results.

In the age of ‘human-centred AI’, we, the humans, are at the centre of AI development. Exciting times are ahead of us, where ethics, collaboration and transparency will revolutionise the AI field.

Have you ever thought about how your daily interactions could influence the next generation of AI?

Can kindness influence the quality of AI responses?

It’s an interesting question that has come under increasing scrutiny in recent years. In fact, studies from renowned universities such as Maryland and California show that friendly interaction with AI systems leads to better, more creative and more accurate answers. A positive approach not only has immediate benefits in terms of response quality, but also increases user engagement and trust in these systems.

Why is interaction with AI so important?

Our interaction with AI not only influences our current experience, but also shapes the learning and development paths of future AI models. A good example of this is a study from Stanford University, which emphasises how empathy and politeness towards AI assistants can contribute to more useful and accurate responses. This positive influence is confirmed by additional research findings that show that positive feedback and interactions can significantly improve the quality of the AI answers generated.

How is research in the field of human-AI interaction developing?

The field of human-AI interaction is constantly evolving and expanding with new findings and approaches. One paradigm that is particularly worth highlighting is that of ‘human-centred AI’, which focuses on the development of AI systems that are specifically tailored to human needs and values. However, areas such as ‘collaborative AI’, which focuses on effective cooperation between humans and AI, or ‘explainable AI’, which ensures transparency in the decision-making process, are also gaining in importance. It is clear that the field of AI research is rich in potential and opportunities.