I have always believed that a framework is only as good as its ability to survive reality. In my first book, FlowOS, I laid out a human-centered operating system designed to kill the “Agility Trap.”…
This post is based on a chat with Claude Opus 4.6, which I started after finding the article in my inbox: https://venturebeat.com/data/enterprise-ai-agents-keep-operating-from-different-versions-of-reality EN DE NL A VentureBeat article published this week described something that anyone…
Introduction: The Layer Nobody Talks About The conversation about AI agents is exploding. Governance frameworks, protocol stacks, oversight models — there’s no shortage of discussion about how agents should operate. But there’s a layer underneath…
McKinsey Just Said What Practitioners Have Known for Years: It’s Time to Move From Structure to Flow. How the State of Organizations 2026 report validates what 20 years of transformation work already taught me —…
In conference rooms from Frankfurt to the Ruhr valley, I’ve seen the same pattern repeat: companies adopt the vocabulary of “agile” while clinging to the control of the past. We call it a transformation, but…
I was practicing for a Deep Research course — inside the course AI itself. My answer to a practice question was three compressed concepts: Flipped Interaction. RAG. Cross-domain. The AI responded confidently and completely wrong….
I’ve just updated my book, “Human Before the Loop,” to address a massive shift in the AI landscape: the Model Context Protocol (MCP) revolution, which I doscivered while reading an artcile about an interview with…
The era of the Agentic Organization has begun, but as Rob van Linda argues in his newly finished book, “Human Before the Loop,” most organizations are fundamentally unready. EN DE NL Let’s make this post…
A new Google/Ipsos report confirms what I see every day in my work: most people are using AI — but very few know how to use it well. EN DE NL 40% of workers use…
This post is based on this article I wrote https://www.retailresearch.org/retail-crisis.html EN DE NL A Transformation Guide for Retail Chains Navigating the Experience Gap The Day I Almost Bought a Suit I walked into a store…
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